John Heaton (jheaton) wrote,
John Heaton

Customer service update

I finally went back to CVS to pick up my film from the wedding. I handed the claim check to the clerk. She fetched the photos and returned to her register to ring them up. She paused, then turned to another clerk. "Did you write this on here?" she asked. Receiving an affirmative response, she handed the pictures to me and told me there was no charge.

My initial assumption was that they had not charged me because they had not delivered on their guarantee of one-hour developing. But then I opened the package and discovered that in fact they had not charged me because their defective photo processing maching had ruined my film. Bah.

  • My tweets

    Thu, 17:41: RT @ GraceBannasch: This is a solid summary Thu, 23:14: This is pretty accurate and audaccuracy is the word of the year…

  • My tweets

    Wed, 20:45: Oh boy. What else are they looking for, panda droppings? Chow mein noodle residue? Calgon laundry detergent?…

  • My tweets

    Tue, 14:54: RT @ TalkingSuperman: Been feeling this story lately. Action Comics #3 Supermen trapping the rich bosses in a cave due to the poor…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.