John Heaton (jheaton) wrote,
John Heaton
jheaton

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So it goes

Well, RS is gone. We were paid a visit yesterday by a Loss Prevention investigator (who looked quite a lot like Miguel Ferrer, only bulkier) from the home office in Birmingham. He spent most of the day conducting interviews, starting with the managerial staff: JG first, then me, then the AGM, and then RS. Then he talked to a few of the associates, and then called the managers back in for follow-up questions arising from from the earlier interviews. Then finally RS was called back in, and the next thing I knew, he had left the building and been told not to return.

I think that, officially, RS was fired for failing to ensure that proper loss prevention procedures were followed, which is entirely justifiable given he was the GM and was fully aware that we weren't following procedure. It's possible that the incident from March, in which two deposits were not taken to the bank until a week after they were prepared, and for which he was unquestionably responsible, may have played into it as well. We still don't know for sure what happened to the money. RS is definitely the prime suspect, and was identified as such to the Loudoun County Sheriff's Officer who came to the store to take a police report about the incident.

As for the rest of us, we all still have our jobs, which is nice. I assume that we will all be formally reprimanded for our failure to follow procedure, but I think that will be the extent of it. The LP investigator commented that it appeared to him that we had taken this as a wake-up call, and that he was glad to see we had already taken steps to correct our bad behaviors and take LP more seriously, which I appreciated, because both are very, very true. I was well aware we were letting things slide and failing to follow proper procedures, but I didn't think it was a big deal. I mean, as long as the money got to the bank, who cared if it got there the very next day? That the money might not get there at all had never really occured to me, and the realization that our sloppiness had made it possible for such a thing to happen... well, it was an eye-opener, to be sure.

A comic coda to the whole thing came later that evening, after I had taken down Andrew's till. I opened the safe, and sitting there on top of one of the unused tills was the deposit bag containing the day shift receipts. Because the LP investigator had been using the manager's office to conduct the interviews, no one had had a chance to go in and finalize the day deposit, much less take it to the bank, and by the time he had finished up, we were all too occupied with changing the combination on the safe and resetting the alarm codes and removing RS's account from the server that the deposit slipped everyone's mind. So mere hours after we had all, in effect, solemnly vowed to go forth and sin no more LP-wise, we messed up at the very first opportunity we had to do so. Go us.
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